Frequently Asked Questions about the books:

Why isn’t a particular www.something.com site in your books?

Take www.something.com for example. It is just that, the word “something” (or at least the last time I checked). Would you want to go there? The truth of the matter is that there are so many good Web sites available and not enough spaces in the book to put them. I wanted to be selective when choosing the Web sites, and not to include everything that it would look like a phone book and might make the good sites more difficult to find. If you have a suggestion for a Web site for a future book, please feel free to submit it on our homepage where you can submit your favorite site. Or you can click here to submit your personal favorite. However, be sure to tell us why it is your favorite site. Once you have done this, your favorite site will be entered into a database of people’s favorite sites and it may be selected as the site of the week. So keep coming back to see if your favorite Web site has been selected. To get some good sites sent to you via email you can subscribe to our Free Newsletter by clicking here.

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How do you choose Web sites for your books?

Choosing a Web site to include in a book is a process. It boils down to a process of elimination. It is similar to a large applicant pool. Many Web sites are found and not all are chosen because we can only fit so many quality sites in each book. We look for Web sites with a variety of good characteristics. So you may ask is there an exact formula and the answer would be that there really isn’t one. However, there are certain criteria that are important in choosing Web sites for the You Are Here book series. These are described below:

Informative: The site has to have something you can gain from visiting it or value added service. Being the information superhighway there are many sites that have a lot of information, but another good quality is the way this information is presented. I like sites that present information that is engaging and will be able to keep the reader informed. Sites that are updated or have a date on them tend to be informative with more recent content.

Useful: A site that you can use is a good site to begin with. Simply stated, if there is no reason to go there, then why go in the first place. Sometimes a site is useful to one person, but not useful for another, but I try to make a generality when visiting sites and see how a particular site can be useful for someone.

Fun and Interesting: What makes a site fun? Now this is all subjective, but you know a fun one when you see one. Some fun sites are very interactive where others are just great to read.

Appealing Design: Going to a site that is easy to read is one thing. Going to a site that you can’t read is another thing. I like to choose sites that can be read easily, for the most part. Another thing I take into consideration is how navigable the site is. No one wants to get lost on a site.

Unique format or design: Sometimes the most navigable sites don’t have the most interesting design or vice versa. A good design for a Web site is one that looks clean, doesn’t cause an eyesore, and is one that you would like to stay at.

Educationally Stimulating: A site that is informative may not be educationally stimulating. I include this because there are sites that are very informative, but educationally they may not be the best to visit.

There are some sites that we just like and sometimes the reason I choose it is just because I like it. Some sites that are useless can be chosen because I like it. One example of a site that is completely useless, but I like is the perpetual bubble wrap site. One day you may just feel like popping bubbles, but don’t have any to pop. Give it a try and see for yourself. Then again, this site may be useful or therapeutic for some. Return to top

Do Web sites in your books change or vanish from the Web?
Rarely does this happen. The Web sites picked for the You Are Here books are most likely quality resources and are stable. The sites are found and researched through various resources such as magazines, television, radio, and the Internet. Some may change names, but often times the sites will redirect you to the new page. If you find a site that is no longer up and you are interested in viewing it, you can check out the Wayback Machine at the Internet Archive to see it. Return to top

What is the name of the site you can___________ at? Can you find a site on a specific topic for me?
I might know a specific site that you are looking for or be able to help you find something that is difficult to find, but I get this request from many people and as much as I would like to answer your question, it would be difficult to personally answer every request. If you write me an email, I can recommend you to some sites. If you like getting new sites in email, I recommend you subscribe to my free newsletter and get some sites that I recommend in the newsletter. If you are looking for something that is hard to find, I recommend the Google search engine. Google is my favorite. I like the, “I’m Feeling Lucky”. Return to top

Do you speak or do book signings?

Yes, I do speak and do book signings. If you are interested in booking me for your radio station, television show, interviewing me for your magazine, newspaper, e-zine, or have a special event to arrange please email me or call me at 216-233-5961. Return to top

Frequently Asked Questions about the Internet

What is the difference between the Internet and the Web?

The Internet or the Net is the network of all networks of linked computers that communicate with each other internationally. It simply consists of computers and cables and delivers information packets from one computer to the next. The Internet has about ten originators who developed it and their profiles can be found at Internet Pioneers. The Web or World Wide Web (WWW) is the abstract part of the Internet that consists of graphically enhanced images, sounds, documents, and such that can be found on Web sites or by clicking on hypertext links. Without the Internet, there would be no Web. To find out more about the interesting history behind the Internet, I recommend checking out the Internet Society (ISOC) All About The Internet History of the Internet. . If you are interested in the man who invented the Web visit Tim Berners-Lee. Return to top

Do I have to use a computer to be connected to the Internet?

A computer is just one means to connecting to the Internet. All you really need is a modem with a means to get connected (dial up, network, or cable) and an Internet Service Provider (ISP) to get connected. Today more devices are allowing us to get the best of the Internet. For instance, systems such as Web TV Web TV or AOL TV are ways that people have connected to the Internet from their televisions. Mobile phones and Personal Digital Assistants are also ways that people have connected to the Internet. To find out more about Wireless Application Protocol (WAP) check out WAP.com. and you will be sure to find information on all sorts of wireless Internet connection technology. Return to top

How many email addresses or screen names can I have?

There really is no limit to the amount of email addresses you can have, but how many do you really want or need? Depending on your ISP’s limit you can have a number of screen names. For instance, America Online allows users to have up to 7 screen names per account. The amount of screen names varies from each ISP. Return to top

How much does it cost to get connected?

It all depends on where you are connecting from and how much it costs with your ISP and whether you are on an hourly, monthly, or yearly plan. Some people are spending more on higher speed connections where there are others who use dial up connections that cost less. I recommend paying the little extra for a high speed connection because it heightens your online experience. Many applications aren’t capable of being loaded with slower modem speed connections. If you are interested in seeing what speed your modem is running at, check out TestMySpeed.com. and you will get an informative report. Return to top

Why does the Internet seem to be faster during some times of the day and slower during others?

Similar to traffic on the roads, there is traffic on the information highway. Also depending on where you are connecting from can affect your speed. For instance, some countries are more connected than others. It also depends on the time of the day you are connecting and your connection. If many people in your network are connected at the same time as you are, this is likely to slow down your connection to some extent. To find out how the traffic is on the Internet, check out the Internet Traffic Report.and you will get a report by continent on the traffic on the Internet. Return to top

What is the best search engine and can anything be found in a search engine?

There is no one best search engine out there because everyone has different preferences. My top picks are Yahoo and Google and occassionally Ask Jeeves. The only way something can be found in a search engine is if it has been listed or registered with a particular search engine. If the site is not registered, it will not come up in a search query. Return to top

What are the different kinds of modems and how fast are they?

The first modems were dial up modems and they ran very slow at 14.4 Kbps (kilobits per second or a speed of 14,400 data bits per second). Then came the 28.8 Kbps and 36.6 Kbps modems which are still slow, but you can survive with one. There is also 56 Kbps (which will actually deliver 52 Kbps max) and this speed is the minimum I recommend for a dial up connection. A step up from the traditional dial up modem is ISDN (Integrated Services Digital Network). These typically run between 64 Kbps and 128 Kbps, and it requires a special installation in a digital telephone line along with a monthly service charge. Higher speed cable modems are significantly faster than dial ups because they are connected full time through a coaxial cable that is used on for cable television. However, cable modems are basically a large LAN (Local Area Network) where an increase in the amount of users may slow down your download speed (Web browsing). With a cable modem, you can get speeds that run about 1.5 Mbps (megabytes per second). Another type of modem runs via satellite dish and this too can offer high speed connections, but not always as fast as a cable modem. The satellite dish also may be interrupted by weather. A DSL (Dedicated Subscriber Line) modem is a higher speed modem that users the copper wires in the telephone lines to provide Internet connection. There are different forms of DSL which consist of: xDSL, SDSL, ADSL, and IDSL. xDSL is the generic DSL where the x can represent S, A, I, etc. SDSL (Synchronous DSL) means that the upload and download speeds are the same. ADSL (Asynchronous DSL) means the upload and download speeds are different with the download speed (Web browsing) being faster than the upload speed (sending email). IDSL makes use of ISDN technology to deliver data at 144 Kbps in an IDSL modem bank connected to a router. This is typically used for businesses that are too far to connect to SDSL. T1 and T3 connections are the fastest, yet are the most costly. A T1 line can typically carry 1.5 Mbps and a T3 can carry 44 Mbps making it cable of full screen full motion video. If you need help with your modem, I recommend ModemHelp.com or ModemHelp.net or Modemsite.com. to help you with your questions. Return to top

Which browser should I use, Netscape Navigator or Internet Explorer?

This is a toss up question. It’s like do you pick heads or tails. Some people like Navigator and others like Explorer, and depending on your ISP, you sometimes don’t have a choice. For instance, America Online uses a version of Explorer browser. You can try them both and decide or stick with one. There are small technical differences between the two such as the way they implement javascript. To get the most recent edition of Internet Explorer or to get the most recent edition of Netscape Navigator. For more on browsers check out the browser section on CNET Browsers.com. or Browser Watch. Browser
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What are plug-ins?

You’ve probably downloaded certain plug-in to do something on the Net. Plug-ins allow us to do some of the most advanced things on the Web such as see animated graphics, play music, and watch video clips. A plug-in is actually software that enables you to do what you would like to on a certain site. There are many plug-ins, but there are a few that you probably know of readily. These are Macromedia’s Flash and Shockwave, Java, and RealPlayer. Many newer browsers come with essential plug-ins today. I would only recommend downloading a special plug-in if you plan on using. To find popular plug-ins and downloads visit Download.com. Download.com. Return to top

I visit sites periodically that accept cookies. What are cookies and how can I utilize them?

Internet cookies are obviously different from the ones you bake in an oven. Simply said, a cookie is a piece of information about you (your computer). They are used to store info on your account or track your access to a site. They can be beneficial for storing usernames and passwords so you don’t have to retype it each time you visit a site. If you are concerned about your privacy, you can specify preferences on your computer to accept them or to not accept them. You can find out more about cookies at Cookie Central. and many of your questions will be answered. Return to top

There are so many Web sites. Is there an easy way to store them or remember them?

You can try and remember them all, but that isn’t so easy. I have tried this and it gets frustrating when it doesn’t slide off the tip of your tongue as words do. Learning Web site addresses could be like learning a whole new language. I recommended not trying to memorize them, but rather recommend storing or book marking your favorite sites in a favorites section. If you right click on your mouse you can add a site to your favorites. You can store your favorites in book marking management site such as Yahoo Bookmarks and you will be able to access your favorites from any computer. Many ISPs provide bookmarking as well. Return to top

There are so many Web sites. I typed in a Web site in your book and the site did not show up, or the link was broken. How can I go to it?

Just because a site is in the book does not guarantee that it will work or that it is currently up on the Internet. There are a variety of reasons that this site may not be working. First, I recommend that you check that it is spelled correctly. A simple typing error can lead you to the wrong site. It could simply be that the site is down temporarily, or that the site no longer exists on the Internet.

Here are examples of error messages you may receive along with their explanations and solutions.
Error 400 – Bad Request means something is wrong with the address entered. It may be something as little as spelling or typing error, or the site may no longer be up. Remember that Web addresses are case sensitive, so it is important to check capitalization as well.

Error 401- Accesss Denied means that the Webmaster is limiting access to specific people. There may be a password on that site that will allow you to enter. If you have a password and you still can’t gain access, it is best to try retyping your password (passwords are case sensitive) and if this doesn’t work, then contact the Webmaster. If you don’t know the Webmaster’s email address, you can search for it by doing a search at Register.com. Type in the name of the site and check it.

Error 403 – Forbidden means that the file was set up incorrectly. Its solution is similar to 401

Error 404 – Not Found means the Web site no longer exists or cannot be found on the server. Check the address again, or try reentering it.

Error 500 – The server may be down or some other mechanical problem exists. You can try visiting the site later and it may work.

Unable To Connect To means that the site cannot be reached. The site may have been removed or relocated. The server may be busy or down. Try clicking the reload button. If you can visit other sites, this site is the problem.

If you have problems with a longer Web site address, it is a good idea to make the address shorter so it includes just the domain name and the end of the address .com, .net, org, .edu etc. This will take you to the main Web site or homepage. A domain name with its ending along with a backslash is a more specific site.

For more Error messages, a good site to visit is Learn The Net Return to top

Do I have to be online to view a Web site?

No, you can view Web sites offline by storing pages on your hard drive. You can also check into multi functional offline browsers such as the Web Copier.Return to top

How safe is shopping online or secure is it to use your credit card online?

If the Web site is using a secure server, it is very safe. A secure server uses a military type code encryption to scramble the credit card information so no one can gain access to it or possibly intercept it while you are making a purchase. There are a few things you should look for one purchasing something online. A secure server will tell you are in an encrypted area when you see the http:// change to https:// and you will see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer. If you are not sure that it is a secure server, I recommend asking before purchasing in order to remain safe, seeing if you can order over the phone, or going elsewhere to make your purchase.Return to top

When visiting a site, a box popped up that said, “You are about to enter a site that is insecure.” Should I enter it?

It depends what you are entering on that site. If you are entering information such as your email or snail it is a good idea to continue. If you are entering information such as a credit card or other information that you do not feel comfortable giving out, I would recommend not continuing to enter it on a insecure site. This box popped up because your browser settings were set on a high level of security. You can adjust your settings if you like. Return to top

How is shopping online different from shopping at a brick and mortar store?

Online stores or e-tailers are different from your traditional offline retailers because they are open 24 hours 7 days a week. It could be the first thing in the morning when you are barely up and you can log onto the Net and shop before the retailer would open. It’s quick, easy, and you don’t even have to wait in a line. In a real store you can actually have a store atmosphere, actually be in the store, talk to the sales person, and touch the products. So they both have their differences, but in the end you get the same result, a product or service that you purchased. Return to top